Report the Issue
Provide the service or order ID, affected quantity, a clear description, photos when useful, and test results or details when useful.
ORDER ISSUES
Returns & Order Issues
PCB and PCBA are custom-manufactured products and do not use a normal consumer-retail return workflow.
Review Against the Confirmed Project
PCBProShop can review a reported issue against the confirmed order information, project files, quoted requirements, and approved changes.
Before Sending Anything Back
Do not ship manufactured items back unless PCBProShop has provided return or shipping instructions for that case.
Financial Resolution
If a financial adjustment or refund becomes due, the customer order Financial Summary and Payment & Refund History can reflect it. A specific resolution is not promised in advance.